- #Ffxiv customer support reddit install#
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The ticket goes in, says you were hacked, a script runs and recovers your account. At this point a human doesn't even look at your account. The hacking of accounts is so common in WoW that they implemented an automated process for it. Back during TBC launch a friend of mine had his account compromised (and mind you authenticators weren't available back then) and he was out of commission for the entire first 6 weeks of the expansion, missing out on all the "new" content.
#Ffxiv customer support reddit install#
SE is completely overwhelmed with tens of thousands of support tickets ranging from compromised accounts, install errors, patching errors, loading errors, and countless other problems that people CANT control.Īnd back in the beginning of Warcraft this shit happened all the time and it would take MONTHS for people to get their items back. It might not absolve the criminal of his actions but when it comes down to it, it's your own damn fault. The same as if you left your car or house door unlocked. You can be mad at them all you want, but it is 100% the fault of the customer (you) for getting your account hacked. It does not make up for the piss poor customer service I am experiencing now.ģ) Used the same email and password across multiple websitesĤ) Didn't use a Square Enix One Time Password Should I have had a one time password on my account? Yes, no shit sherlock - hindsight is 20/20. That dude probably got caught buying goldĪfter a search of their forums, people have been waiting two weeks and still have heard nothing.That dude must click all the ad banners.1 phone call there, and my items and account were restored within 30 minutes. A similar thing happened to me during my 7 years with World of Warcraft. So basically - I got no help from the phone call. Account remains locked until investigation is complete.We have no ETA for when this will be completed.(While I slept.) Now, after a 4 hour wait on the telephone to talk to customer service - I am told the following: In under 10 hours I was hacked and banned from the game. I had a password with capitals, numbers, etc.
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#Ffxiv customer support reddit Patch#
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Current Known Issues and Status of Endwalker Release (Updated Dec.Ongoing Congestion Situation and Compensation.Illustrated Countdown – Endwalker Now Available!.FINAL FANTASY XIV: Endwalker is Now Available!.The Starlight Celebration Begins December 16!.All Worlds Emergency Maintenance (Dec.Online Store / Mog Station Emergency Maintenance (Dec.Server Status: Online Current Countdown 7 days Starlight Celebration 2021 (Begins) Current Patch ( more)
#Ffxiv customer support reddit trial#
Current Patch: 6.0 PSA: Long queue times / Unable to login on free trial 2021 Subreddit Survey